TESTIMONIALS

REVEWSWhat Our Customers are Saying

About Get Floored Myrtle Beach, SC

Wanda Bourque
Wanda Bourque
2023-01-04
We truly appreciate the patience shown to us with the purchase and installation of our new floors. We ran into a few hiccups along the way, one of which was some unknown plumbing issues but Jacob provided the assistance needed from his own master plumber and quickly resolved our issue. He and Jessica answered all our questions and are very professional and experts in this industry. We highly recommend them for any of your flooring needs!
Condo Volchko
Condo Volchko
2022-12-16
Working with Jessica was very easy. She was very knowledgeable. Jacob and his team did an awesome job. Everyone involved was very friendly and professional. The recommendations that Jacob made during the install made all the difference in the outcome....beautiful! Would definitely recommend and use again. Thanks
david biafore
david biafore
2022-12-07
Jacob installed 3-bedroom and tiled 2-bathroom floors. The Master bedroom got bamboo not the snap in, but the glued down product and it looks fantastic. Every day I look at our tiled bathrooms and think wow this looks really good. Not only does Get Floored do a high-quality installation but he's also fast. When we do the floors in our kitchen and great room it will be Get Floored who does it.
Samantha Justice
Samantha Justice
2022-11-26
Jacob with Get Floored did an amazing job replacing the flooring in my Kitchen. The process was quick, affordable, and the tools he uses ensures the mess is minimal!
Heather & Thomas
Heather & Thomas
2022-11-18
I found Jacob and Get Floored while searching for HIGHLY experienced, educated, and honest professionals who understood the important nuances of LVP. TL;DR: Jacob and his company were extremely generous with their time ahead of my project, answered all my questions, eased my concerns, and educated me on what I didn’t know that I didn’t know. They are true pros, and know their stuff. They do great work, and most of all, they’re honest, and experienced. I very highly recommend Get Floored! I had a big project, where we needed to removed hardwood laminate, as well as carpet and linoleum, then install LVP (Luxury Vinyl Plank.) It’s over 2,500 sq ft and was not a small undertaking after we had water damage that ruined our floors on two levels. I heard great things about LVP (waterproof, scratch resistant/proof, durable, comfortable to walk on, great for kids and pets, etc.), so decided to go all in. Sounds perfect! After a month into the project with a huge multi-million-dollar restoration, renovation and general contracting company, the (other) company and contractor pulled out! (They had overcommitted, had received another large project, and didn’t feel they could do the job the way I needed it done. So, they backed out with holes in our drywall, ceiling, with carpets floating, and exposed nails and subfloor… oh, and we have little kids, including a crawler.) It was awful, and nearly broke me. The silver lining is, I had some serious concerns about the installation practices communicated by the business. Specifically, I wasn’t sure the original company/installers was/were properly trained on, or cared about reading and following each unique flooring’s installation guidelines, when installing LVP. Most importantly, I knew a “bad” install not only led to major problems (floor buckling, separating, loss of water protection, etc.), but a lack of expertise, training, and experience could lead to an error, which voids your warranty! Keep in mind, I ended up in this position because of water damage, and realizing I have two little kids, safety, return on investment, functionality, and warranty-protection was VERY important to me. I learned that something like 80-90% of “bad” LVP flooring is due to installer errors. Also, if you have a warranty claim, most flooring companies send an independent inspector to look at the installation. If they find an installation error, they can (and often do) deny any warranty claims. You don’t want to mess around and cheap out on the installation. I decided to go with Cali Floors’ LVP. To my surprise, Jacob quickly became my go-to LVP expert, AND my Cali Floors expert. In fact, I called the manufacturer, and was sharing some of Get Floored’s suggestions around considerations related to using thresholds in places that could present an issue (like bathrooms, if the toilet is over-torqued), as well as underlayment and finishing/trim details. I asked what they thought of Jacob’s suggestions and insights, and they said ‘he sounds like a true veteran of this space, and I’d trust his insights.’ Net, I have been very impressed with them. They continue to be responsive to my questions when they pop up, and they really know their stuff. If you’re contemplating between companies/pros, just go with Jacob/Get Floored!
Joanne Oteri
Joanne Oteri
2022-11-16
Jessica was very pleasant when we walked in she welcomed us. She was able to answer my questions and help me since I really do not know much about flooring. Thank you Jessica you were wonderful.
Donald Taylor
Donald Taylor
2022-10-30
Great company to deal with. Everyone has great knowledge of the products and installation process. Jacob is a perfectionist and insist on doing the job right the first time. Highly recommended.
Randy Johnson
Randy Johnson
2022-10-15
Jessica is awesome great customer service and very knowledgeable of their products..great show room, has a lot of different options. Jacob did tile removal.. he and thevteam did a great job! It was so smooth when the tile removal was completed and did a great clean up when job was completed..They are reasonable in price. Please contact them if you have any projects i your home.
Shannon Kittok
Shannon Kittok
2022-10-12
Quickly installed. Everyone was very friendly and helpful.
Bill Charlson
Bill Charlson
2022-10-07
Great store with great selection.
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